TL;DR · plain English
- 14-day, no-questions refund on any paid plan.
- After 14 days, no refund — but you can cancel anytime.
- One-click refund from your Billing settings.
14-day window
If you're not happy with Kireo within 14 days of upgrading, email sandy@kireo.app or click "Refund" in your Billing settings. No forms, no questions. We'll refund the full amount within 5 business days via Lemon Squeezy, our payment provider and merchant of record.
After 14 days
We don't offer partial refunds after the 14-day window. You can cancel your subscription at any time and keep access until the end of your billing cycle.
How to request
The fastest path is one click: open Billing settings and hit "Refund". Prefer email? Write to sandy@kireo.app and we'll take care of it.
If there was a billing error on our side — a duplicate charge or the wrong amount — we'll fix it regardless of timing. Email billing@kireo.app with your receipt.